Designing or redesigning a piece of jewelry is fun, interactive and most of all, affordable. We recognize the emotional significance of something made “just for you,” and that is why we have a state-of-the-art manufacturing and design workshop on site. If you can dream it, we can design and create it.
Our custom design process begins with a consultation. We discuss your ideas and start formulating a direction. We will browse our showroom with you and use the jewelry in our cases for inspiration and visual examples. Depending on the specifics of the design, we establish the best method for creation such as a hand carved wax, computer aided design or hand fabrication. Once we have a direction established, we can discuss the precious metals, gemstones and each step of creating a beautiful piece of jewelry. We can offer a detailed sketch of the design to help with visualization.
During this phase of the process, we will show you almost exactly what your piece will look like once it's completed with our CAD (Computer-Aided Design) technology. This realistic photo rendering will give you the opportunity to adjust characteristics like the height of the diamond, the overall size, the angles of the gemstones, styling, or make adjustments to suit your taste before your design is actually created. We will work with you until we get it right. Once you approve the image, we will move into the physical creation of your piece of jewelry.
The physical creation of your design starts with a wax. Depending on the design, your wax will be created either by hand-carving or CAD technology modeling. Our highly skilled wax carvers use traditional modeling techniques and a wide array of tools to create the most intricate and detailed patterns. Jewelry designed in CAD technology are grown in-house on our state-of-the-art 3D printers. Working from the digital file, our 3D printers use an additive process to put down successive layers of material until the entire object is created in precise detail. Both techniques provide you with a physical model that represents the actual size, fit and appearance so you inspect and approve before the casting process begins.
Once your wax model is approved, it will be processed through our casting department. We do all casting of precious metals such as silver, gold and platinum in-house. We utilize two industry leading casting machines to achieve the best results. Both machines use an induction melting system in an oxygen free environment to produce defect free castings.
At times the best way to create a piece of fine jewelry is the old fashion way. In this case, our Master Craftsmen will fabricate and assemble each piece by hand. Fabrication requires the highest level of skill, craftsmanship and patience. These techniques have been passed down generation to generation and very few jewelers today possess the skills needed to create heirloom quality pieces that are truly irreplaceable.
After your piece of jewelry has been assembled and pre polished, it is time to set the gemstones. We offer the finest diamonds and colored gemstones and have the expertise in-house to ensure the gemstones are handled and set properly into your jewelry. All of gemstones are set by hand under powerful microscopes with extreme precision. Our master setters are well versed in all types of stone setting like prong, bead, bezel and channel setting to advanced techniques like pave and micro-pave setting.
The final step of the design project is the finishing and polishing details. Our highly trained finishing department uses a variety of tools and techniques to achieve a blemish free mirror-like surface on your piece of jewelry. We offer a variety of finishes and textures as well as full service hand engraving by our master engravers. Before your jewelry leaves our workshop it undergoes a series of extensive quality control inspections. Once completed, your piece of jewelry will be given the Aucoin Hart stamp and will be ready to be worn. A great work of art in every box from Aucoin Hart!
Demi S
I cannot say enough good things about Aucoin Hart! From the moment you walk in the door they treat you like family. Ken was awesome! When looking for rings he took the time to explain everything to me and my husband & answered the tons of questions we had. He made the ring shopping experience fun & non stressful! Aucoin Hart is our go-to place for any jewelry!
Rachel B
All I can say is WOW!!! From the beginning to the end of picking up our wedding bands, Aucoin Hart took care of us! Tommy and Michelle were wonderful to work with making sure we were not just okay with our wedding bands, but that we were THRILLED with our bands. (and we are!) I recommend them over and over again! So professional, great selection of jewelry and just a great experience!
Joseph Baier
I cannot say enough good things about folks at Aucoin Hart. My wife and I have purchased many items from them over the years and each time they've exceed our expectations. Recently I purchased my first Rolex from them. The experience was great. I had to wait a bit, but they set the expectation that this would be the case. They communicated throughout the wait and I got the exact Rolex I wanted. Exceptional customer service, expertise, and they deliver on their word.
Justin Felice
Aucoin Hart has been our go to jeweler for over a decade. Even now that we have moved to DFW, we still travel back to New Orleans to visit Anthony and give them our business. Amazing establishment, high quality product selection, and impeccable service!
Corey Chi
Having being referred to Melissa I'm very glad that we chose Aucoin Hart this was a very pleasurable experience she was very professional she was very knowledgeable about the product and never ever did we seem pressured into buying something. We did make several purchases in which we are very appreciative based on Melissa's level of knowledge of the market and value proposition.
Chris Forrest
From the minute we stepped into Aucoin Hart, we felt welcomed. They gave us as much time that we needed to make a decision. Would highly recommend Aucoin Hart Jewelers.
Danielle Tavan
I can not say enough positive things about Aucoin Hart and their staff. Candice has worked with my family for years and truly has gotten to know us personally. Her attention to detail and customer service is top-notch one of a kind. If you're looking for true white glove service, head to Aucoin Hart. You will not be disappointed.
Christine B
Everytime I go into Aucoin Hart, the staff is always extremely friendly. I have been there twice to have jewelry fixed and each time they had it done earlier than expected and they always offer to clean and polish any other jewelry I happen to be wearing at the time! The last time, I decided to look while I waited even though I had no intentions of buying anything else. I felt absolutely no pressure to buy but I ended up purchasing a beautiful bracelet.
Matthew Pollitt
My family has been coming to Aucoin Hart for years- we love that they are locally owned, operated and care about the community. Mark at Aucoin Hart is absolutely fantastic!! He goes above and beyond to ensure his customers are happy with their selections and gives the best professional guidance! Dealing with Aucoin Hart and Mark are some of New Orleans best kept secrets!!! Thanks again and we look forward to many more years of business!!
Lauren Chandler
Aucoin Hart is the perfect place when searching for the perfect jewelry. They have something for everyone. The customer service is great and they go above and beyond to help in any particular way. I am always greeted with many smiling faces and right away. When my husband and I were purchasing an engagement ring, they were happy to work with our budget and made our purchasing very easy. I go occasionally to have my rings cleaned and I always feel at home. My sales associate is Candace and she always makes our experience great! I love that Aucoin Hart is local and I am supporting a local business. I will not go anywhere else. I love Aucoin Hart!!!
Adam DiBenedetto
Our experience at Aucoin Hart was wonderful. The staff truly makes you feel welcome and comfortable. We were able to get the perfect ring for our engagement and the process was enjoyable and exciting with the help of the staff. Aucoin Hart has a large variety of rings, but can design any beautiful piece of jewelry that your heart desires. We are impressed and definitely happy with our choice to use this jeweler. In the future, we will consider no other place!
Tatiana Pullard
Cameron was wonderful! Went there because I was having trouble with my wedding ring coming off my finger (did not buy the ring there) and he was more than helpful with getting me a spacer band to help keep my ring on, done quickly and he treated me as if I had purchased a new Rolex! Will definitely be back!
